Casino Extra Privacy Notice – Legal Compliance
Version effective as of 2026
This privacy notice governs Casino Extra's practices regarding the processing of its users' personal data. We are committed to operating in full compliance with the strictest data protection regulations, including the European Union's General Data Protection Regulation (GDPR). This document aims to inform you concisely and comprehensively about the nature of the data we collect, the purposes for which it is processed, and the measures implemented to ensure its security. Your privacy is a fundamental pillar of our service ethics.
Categories of Data Collected
To provide you with a safe and compliant online gaming service, Casino Extra collects several types of information. This includes personal identification data, such as your name, physical and email address, and your date of birth, which are necessary for age verification and account creation. We also collect financial data related to your transactions, such as details of your payment instruments, and information about your gaming behaviour. Technical data (IP address, browser type, operating system) is also collected for functionality and security reasons.
This information is obtained when you register, make deposits or withdrawals, participate in games, or communicate with our customer service. The legal basis for this collection relies on the performance of a contract (to provide you with our services), compliance with legal obligations (anti-money laundering, fraud prevention), and our legitimate interests (service improvement, targeted marketing). We ensure that data collection is limited to what is strictly necessary to achieve these purposes.
Purposes of Data Processing
Casino Extra processes your personal data for legitimate and clearly defined purposes. Primarily, this data is used for the provision and management of the services you have subscribed to, including access to games, payment processing, and managing your player account. It also serves regulatory compliance purposes, particularly for identity verification, fraud prevention, and anti-money laundering efforts, which are legal imperatives in the gaming industry.
Furthermore, we use your information to improve the relevance of our offers and promotions by personalising your user experience. Your data may also be used for customer support, to respond to your queries, and to resolve any technical issues. Finally, it contributes to the analysis of how our platforms are used, allowing us to optimise our services and develop new features. All these uses are carried out with the utmost consideration for your privacy and in compliance with applicable laws.
Cookie Policy
Casino Extra uses cookies and similar tracking technologies on its website to ensure optimal operation and provide a personalised user experience. Cookies are small text files stored on your device when you visit our site. They perform various functions, from remembering your language preferences to authenticating your user session, which are crucial for smooth and secure navigation.
We use essential cookies for site security and functionality, analytical cookies to evaluate our platform's performance, and advertising cookies to display relevant ads based on your interests. In accordance with legal requirements, we request your consent for the use of non-essential cookies. You have the option to configure your cookie preferences via your browser settings, although some site functionalities may be affected if you decline.
Sharing Information with Third Parties
As part of its operations, Casino Extra may need to share your personal data with third-party entities. This sharing is strictly limited to situations where it is necessary for the provision of our services or to comply with legal obligations. We collaborate with service providers specialising in payment processing, identity verification (KYC), data analysis, and cloud computing services. These third parties are contractually obliged to protect your data and to process it only according to our instructions and in compliance with applicable legislation.
Data disclosure may also occur in response to legal injunctions, court orders, or requests from regulatory authorities, particularly in the context of anti-money laundering and fraud prevention. Under no circumstances will your data be sold or rented to third parties for marketing purposes without your explicit consent. We ensure that all cross-border data transfers comply with the data protection safeguards established by the GDPR.
Data Security Guarantees
Casino Extra places paramount importance on the security of your personal data and implements robust protection measures to prevent any unauthorised access, alteration, disclosure, or destruction. We use advanced encryption protocols, such as SSL (Secure Sockets Layer), to secure all data communications between your device and our servers. Our data infrastructures are protected by next-generation firewalls and intrusion detection systems.
Access to personal data is strictly controlled and limited to authorised personnel with a proven need to process it. We conduct regular security audits and ongoing training for our employees on data protection best practices. While no security measure is infallible, we are committed to maintaining a high level of security and to reacting promptly to any potential data breach in accordance with established procedures.
Exercising Your Rights
Under data protection laws, you have specific rights regarding your personal information processed by Casino Extra. You have the right to request access to your data, to have it rectified if inaccurate or incomplete, and, under certain conditions, to request its erasure (the 'right to be forgotten'). You can also request the restriction of processing your data, object to its processing, and exercise your right to data portability.
For any request related to exercising these rights, we encourage you to contact our Data Protection Officer (DPO). We are committed to processing all requests within legal timeframes and providing you with a clear response. Please note that legal exceptions may apply to certain rights, particularly when data retention is required for regulatory obligations or the legitimate interests of the company. We will inform you of any limitations applicable to your request.
Contact Information
For any questions or concerns regarding this privacy notice, the management of your personal data, or if you wish to exercise any of your rights, please contact our Data Protection Officer (DPO) or our customer service. You can email us at dpo@casinoextra.net. We are committed to responding to all your queries with due diligence and providing you with the necessary clarifications. Your feedback is valuable in helping us improve our practices.
This privacy notice may be updated periodically to reflect legal or operational changes. The date of the last revision will be clearly indicated. Thank you for your trust in Casino Extra. Home